FAQs


      1. Return Policy: We welcome returns of unworn items in their original, unused condition within 30 days of delivery. To be eligible, products must retain all original tags, labels, and packaging (if applicable)—this helps us ensure the item can be resold responsibly. We strongly encourage you to reuse the original shipping packaging for your return shipment, as part of our ongoing efforts to reduce environmental waste and promote sustainable shopping practices.
        Shipping: We offer reliable shipping to all addresses within the United States and across Canada. For Canadian orders, our primary carriers include USPS International and other trusted cross-border delivery services, selected for their track record of timely and secure transit. Once your order is processed and dispatched, you will receive a confirmation email containing a unique tracking number, allowing you to monitor your package’s journey. Please note that for Canadian shipments, tracking updates may be limited once the package reaches Canadian customs or is transferred to the local delivery carrier (e.g., Canada Post). For comprehensive details on shipping costs, estimated delivery timelines (including regional variations), and any applicable restrictions, please visit our full Shipping Policy page.
        Materials: At our brand, we prioritize quality, comfort, and ethical sourcing when selecting materials and partnering with suppliers. We focus on fabrics that offer durability and softness—such as premium cotton blends, sustainable fleece, and breathable knits—while seeking out suppliers who adhere to fair labor practices and environmental standards. Whenever possible, we incorporate eco-friendly materials (e.g., recycled fibers) to minimize our carbon footprint. 
        Care Instructions: To preserve the quality, softness, and longevity of your garments, we recommend hand washing most items or using a gentle/delicate cycle with cold water and mild detergent. Avoid harsh chemicals, bleach, or fabric softeners, as they can damage the fibers over time. For optimal results and to conserve energy, we advise line drying your items instead of using a tumble dryer—this also helps prevent shrinking and fading, keeping your clothes looking their best for longer.